Information We Collect

Personal Information

When you register for our budget risk management courses or contact us for services, we collect information you voluntarily provide. This includes your name, email address, phone number, and professional background details relevant to financial planning education.

Educational Progress Data

We track your learning progress through our educational platform, including course completion rates, assessment scores, and participation in webinars or workshops. This helps us personalize your learning experience and provide better support.

Technical Information

Our website automatically collects certain technical data when you visit, such as your IP address, browser type, device information, and pages visited. We use this information to improve our website performance and user experience.

Communication Records

When you contact our support team or participate in consultations, we maintain records of these interactions to provide better service and follow up on your educational needs.

How We Use Your Information

Educational Services

• Delivering personalized budget risk management training programs
• Tracking your educational progress and providing completion certificates
• Sending course materials, updates, and relevant educational content
• Scheduling and conducting one-on-one consultation sessions

Communication and Support

We use your contact information to respond to inquiries, provide technical support, and send important updates about our services. You'll receive notifications about course schedules, new learning materials, and changes to our educational programs.

Service Improvement

We analyze aggregated data to understand how students interact with our educational content, identify areas for improvement in our curriculum, and develop new courses that better serve your professional development needs.

Information Sharing and Disclosure

Educational Partners

We may share limited information with certified instructors and educational consultants who assist in delivering our programs. These partners are contractually bound to protect your privacy and can only use your information for educational purposes.

Legal Requirements

We may disclose your information if required by Vietnamese law, regulatory authorities, or in response to valid legal requests. We will notify you of such disclosures unless legally prohibited from doing so.

Service Providers

Third-party service providers who help us operate our website, process payments, or deliver educational content may have access to your information. We carefully vet these providers and require them to maintain strict confidentiality.

Your Rights and Choices

Access and Correction

You have the right to access your personal information we hold and request corrections if any details are inaccurate. Contact us using the information below to review or update your profile data.

Data Portability

You can request a copy of your educational progress data, course completion records, and other personal information in a structured, machine-readable format.

Deletion Rights

You may request deletion of your personal information, though we may retain certain records for legal compliance or legitimate educational purposes. Course completion certificates and professional credentials may be preserved as required by educational standards.

Communication Preferences

You can opt out of marketing communications at any time while still receiving essential educational updates and course-related notifications.

Data Security and Protection

Technical Safeguards

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your information from unauthorized access, alteration, or disclosure.

Access Controls

Access to your personal information is limited to authorized personnel who need it to provide educational services. All team members receive privacy training and sign confidentiality agreements.

Data Retention

We retain your personal information for as long as necessary to provide educational services and comply with legal requirements. Educational records are typically maintained for seven years after course completion to support professional credentials and continuing education requirements.

International Data Transfers

While our primary operations are based in Vietnam, some educational resources and technical services may involve data processing in other countries. We ensure appropriate safeguards are in place to protect your information during any international transfers.

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences, track learning progress, and improve your experience. You can control cookie settings through your browser, though this may affect some website functionality.

• Essential cookies for website operation and user authentication
• Analytics cookies to understand how you use our educational platform
• Preference cookies to remember your learning settings and progress

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. We'll notify you of significant changes through email or prominent website notices at least 30 days before they take effect.

Minor updates that don't materially affect your rights may be posted directly to this page with an updated effective date.